Contact Us – We’re Here to Help
Living with tinnitus can feel isolating, but you’re not alone in this journey. At TinnitusGo, we understand the daily challenges you face, and we’re committed to supporting you every step of the way.
Get in Touch With Our Team
Whether you have questions about our tinnitus relief tools, need technical support, or want to share your experience with our sound therapy solutions, we’d love to hear from you. Your feedback helps us improve our free tinnitus management resources and develop new tools that truly make a difference.
How to Reach Us
Email Support: support@tinnitusgo.com We typically respond within 24-48 hours
Technical Issues: tech@tinnitusgo.com For problems with our Sound Masking Generator, Hearing Test, or other tools
General Inquiries: info@tinnitusgo.com Questions about our services, partnerships, or general tinnitus support
What We Can Help You With
Our support team is here to assist with:
- Tool Guidance: Not sure how to use our Cognitive Behavioral Therapy exercises or Sleep Aid features? We’ll walk you through it.
- Technical Support: Having trouble with our Hearing Protection Calculator or Symptom Tracker? We’ll get you sorted.
- Accessibility Questions: Need help making our tools work better for your specific needs? Let us know.
- Feature Requests: Have an idea for a new tinnitus management tool? We’re always listening.
- Sharing Your Story: Want to tell us how our tools have helped your tinnitus journey? We’d be honored to hear it.
Before You Contact Us
To help us assist you more quickly, please check our FAQ section first. Many common questions about our Sound Therapy Tool, Meditation guides, and Breathing Exercises are answered there.
If you’re experiencing a technical issue, it helps if you can tell us:
- Which tool you were using (Sound Masking Generator, Symptom Tracker, etc.)
- What browser you’re using
- What happened when the problem occurred
Our Commitment to You
We know that dealing with tinnitus affects every aspect of your life – from sleep to concentration to emotional wellbeing. That’s why we’re dedicated to:
- Responding to your messages promptly and with care
- Continuously improving our free tinnitus relief tools based on your feedback
- Maintaining a supportive, judgment-free environment
- Protecting your privacy and personal information
Join Our Community
While you’re here, consider bookmarking our most popular tools:
- Use our Sound Masking Generator for immediate relief
- Track your progress with our Tinnitus Symptom Tracker
- Try our Sleep Aid for better nights
- Practice with our Breathing & Relaxation Exercises
Response Times
We understand that tinnitus doesn’t follow business hours, and neither do your questions. While we aim to respond to all inquiries within 24-48 hours during weekdays, please allow a bit more time during weekends and holidays.
For urgent technical issues that prevent you from accessing our tools, we prioritize these messages and often respond sooner.
Privacy and Your Information
When you contact us, we only use your information to respond to your inquiry and improve our services. We never share your personal details with third parties, and we respect your privacy completely. Your trust matters to us, especially when dealing with something as personal as tinnitus management.
Looking Ahead
TinnitusGo is constantly evolving. We’re working on new tools and features to better support your tinnitus management journey. Your input through our contact channels directly influences what we build next.
Thank you for being part of the TinnitusGo community. Together, we’re making tinnitus more manageable, one tool at a time.
Ready to get started? Try our free tinnitus relief tools today, and don’t hesitate to reach out if you need any guidance along the way.